If you are experiencing difficulties completing your order please double check to see that you have entered the correct information in the correct fields on the checkout page. This is the most common reason for an incomplete order on our website. If you have not received an order confirmation email within an hour of your order being placed, your order probably did not go through our system. Please try placing your order again through the website, correctly entering shipping, name, credit card information, etc in the correct fields and look for the confirmation email. If you don’t receive the confirmation email, please give us a shout via email.